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Beta of KnowledgeWorkshop 2 available - it's worth a look!
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Posted by Stephen Zeoli
Feb 20, 2007 at 06:41 PM
Beware of Knowledge Workshop version 2.0 beta
I installed it, used it for a bit and found several bugs. At that point I decided to remove it from my computer, but got an error message saying the uninstall failed. I’ve sent a message to the company, but have not gotten a response as of yet.
Steve Z.
Posted by Gorski
Feb 21, 2007 at 03:10 AM
Too late for me. I had the same experience: the uninstall failed. No answer as yet from the company.
Posted by Dominik Holenstein
Feb 21, 2007 at 07:09 PM
Stephen,
I can confirm the same issue. Too bad!
It is not possible to de-install the beta of KnowledgeWorkshop. The first positive impression of KW2 has gone. When a company releases an application with such a serious bug then it I am not interested in testing further.
Dominik
Posted by NW
Feb 26, 2007 at 10:03 PM
A beta version with an uninstall bug is bad, but a company with bug that doesn’t acknowledge or reply to support requests to fix the bug are a bunch of cowboys! Anybody else heard back from these jokers about how to remove this?
Nigel
Dominik Holenstein wrote:
>Stephen,
>
>I can confirm the same issue. Too bad!
>It is not possible to de-install the
>beta of KnowledgeWorkshop. The first positive impression of KW2 has gone. When a
>company releases an application with such a serious bug then it I am not interested in
>testing further.
>
>Dominik
>
>
>
>
Posted by Gorski
Feb 27, 2007 at 04:03 AM
Nine days after I emailed them I got this reply today:
Service
hide details 6:20 pm (4 hours ago)
date Feb 26, 2007 6:20 PM
subject Re: Beta test feedback
Thanks for reporting this Mark.
We are working to fix this problem with the KW installer.
In the meantime, if you want to uninstall this version you can use the Microsoft Installer Cleanup utility (msicuu.exe). You can get this from:
http://support.microsoft.com/kb/290301
Regards,
Stephen
The Microsoft cleanup utility as best I can tell, because I gave it a try, only removes the KW reference in the Add/Remove dialog, not the program itself. I manually uninstalled it by deleting the program and the registry entries. I think I got everything.
A pathetic response.