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Posted by Jan Rifkinson
Feb 9, 2007 at 02:22 AM

 

Daly de Gagne wrote:
>Jan, can you explain the reference to Russian programmers?

It was outsourced. I believe I started ‘communicating’ w Eric when he was in Korea. His Korean ‘family’ (not really family) financed part of the startup along w the Canadian. Then the programming had been outsourced to Russians in Russia for financial reasons. Also they appeared to be incredibly capable programmers—fast as well as economic. As you may remember, they would turn problem betas around, add new functions & integrate it all in a few days. Yes, it created a few problems but after a certain point, ADM became quite stable. Still is.

I think Myinfo is interesting & Petko seems like a very thoughtful fellow & going in the right direction. The other program that has my interest—although I ‘m not sure of it’s direction is Ultra Recall. At this point it’s niftier looking but frankly I care less about that stuff than the functionality which has some big holes in it presently AFAIAC.

Nevertheless I still use ADM on a daily basis. GRRRRRRR.

Regards,
Jan


Jan Rifkinson
Ridgefield, CT USA

 


Posted by Dominik Holenstein
Feb 9, 2007 at 08:47 AM

 

Jan,
Daly,

this is a very interesting read.

Regarding the russians programmers: What I know is that there was just one single russian programmer. He was fast and very responsive. But he used an outdated programming environment (ADM 4 is now developed on a much better IDE) and the programming code was a mess, not readable and understandable for other programmers. I know this because I one day ask Eric to look for additional developers because an appplication with the complexity of ADM can’t be managed by just one person.

The huge delay for ADM 4 lays in the fact that the system seems to be developed completely new from scratch. Especially the database in ADM needs a clean up. Eric has hired chinese programmers. I don’t know how many and I don’t know whether they are constantly working on ADM or just part time. But just the fact that they are re-creating ADM on a hopefully better code base gives me some hope that one day we will have a stable ADM 4 version. If not this year then next year.

Dominik

 


Posted by Daly de Gagne
Feb 9, 2007 at 05:38 PM

 

Dominik and Jan, thanks for the background.

My original sense, based on nothing factual, was that Eric was the front man (well, that is factual), and that Arne was working with a group of programmers in an office somewhere in Vancouver.

That a single Russian programmer could do what he did is amazing—that he was using an out-of-date programming environment suggests a lack of proper oversight, or a calculated decision to get the concept developed, and then fix things later.

In reality, whether a lack of oversight, or a calculated decision, it has cost ADM dearly in terms of reputation and North American support. Not to mention the sense of personal relationship some of us felt with Eric.

Dominik, Eric did make references on the group about new code and a new data base engine.

However, after telling us so many times that all was good, and reacting rather badly when folks like Stephen Diamond, who can be somewhat abrasive but often has keen insights, pressed him, I am left now with an even more bitter taste in my mouth of the enterprise being misrepresented to the “trusted” beta testers. In many ways Stephen was right all along.

At an airport when there is a creeping delay—the flight is first delayed 15 minutes, then 25 minutes later it is announced there will be another delay of 15 to 20 minutes, and so it goes all night, and seven hours later it’s wheels up—people get really angry because of lack of communication, of lack of being told that while we think it is 15 minutes, it might be longer.

That’s how I feel.

Two or three times last year Eric was taken to task for lack of communication; clearly people were anxious and angry. Communication would improve for a while, then it was the same old pattern of days and weeks without hearing anything.

And if we heard anything it was about Skype or the Chinese market. Eric seemed unable to understand why some of us were frustrated hearing about such things when we were living with so many delays.

More recently when Eric started talking about new code, a new data base engine, I began to wonder how long he knew that was the direction without telling us.

As a former corporate communication consultant, I realize it is not good to have to make such a justified delay in bringing a product to market. However, Dominik, when I see what you have written, I can visualize clearly how that story could have been told in a way that would have increased confidence in ADM and in Eric.

One of the things that ticked Eric off in our private correspondence was that I suggested his decision to moderate a list that hardly anyone ever posted to anyway could be perceived as a defensive move, a circling of the wagons—except there was no one to circle the wagons against. My point, of course, was that such perception would not be helpful to ADM.

He replied that my language was unacceptable and that I was now kicked off the group. Since his decision to moderate the list was made on the good authority of a tv show he had seen it could not possibly be defensive—and my point of my concern being the perception of others (as opposed to his intent) was completely ignored.

I think the need to recode, etc. and the early development of ADM by a brilliant programmer using out-dated methodology could have been a wonderful business story—especially given how ADM had brought together so many elements of information management in a way unique in the Windows world and more in keeping with the Mac.

Daly.

Dominik Holenstein wrote:
>Jan,
>Daly,
> >this is a very interesting read.
> >Regarding the russians
>programmers: What I know is that there was just one single russian programmer. He was
>fast and very responsive. But he used an outdated programming environment (ADM 4 is
>now developed on a much better IDE) and the programming code was a mess, not readable
>and understandable for other programmers. I know this because I one day ask Eric to
>look for additional developers because an appplication with the complexity of ADM
>can’t be managed by just one person.
> >The huge delay for ADM 4 lays in the fact that the
>system seems to be developed completely new from scratch. Especially the database in
>ADM needs a clean up. Eric has hired chinese programmers. I don’t know how many and I
>don’t know whether they are constantly working on ADM or just part time. But just the
>fact that they are re-creating ADM on a hopefully better code base gives me some hope
>that one day we will have a stable ADM 4 version. If not this year then next
>year.
> >Dominik
> > 

 


Posted by Jan Rifkinson
Feb 9, 2007 at 11:13 PM

 

Now the real question for non-Chinese users is whether the db engine we are using is being updated, will be updated or has been updated and posted somewhere that we know nothing about. There is, in addition to all the other problems, absolutely no way that I know of to get tech support on the current product. I’ve written to all the addresses I know of to ask a technical support question & gotten exactly zero responses. Whatever else you might want to say about this situation, it is certainly irresponsible for a commercial venture.


Jan Rifkinson
Ridgefield, CT USA

 


Posted by Daly de Gagne
Feb 10, 2007 at 12:02 AM

 

Jan, my sincere hope is that Eric and/or Arne are monitoring this list, and take at least some of what we are saying to heart.

If I was Arne, sitting there in Vancouver, minding my main business interests, and learned how my partner was treating people from his Chinese fortress of solitude I would be more than a little pissed.

My understanding is that the new version 4 would have the new db engine.

Daly

Jan Rifkinson wrote:
>Now the real question for non-Chinese users is whether the db engine we are using is
>being updated, will be updated or has been updated and posted somewhere that we know
>nothing about. There is, in addition to all the other problems, absolutely no way that
>I know of to get tech support on the current product. I’ve written to all the addresses I
>know of to ask a technical support question & gotten exactly zero responses. Whatever
>else you might want to say about this situation, it is certainly irresponsible for a
>commercial venture.
> >—
>Jan Rifkinson
>Ridgefield, CT USA

 


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