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Posted by Alexander Deliyannis
May 22, 2009 at 08:21 AM

 

Fredy,

Having programs not working properly because they assume that “the US = the PC-aware world” is something that I have encountered many times, ironically even with software from Europe (UK in particular). Note that my second working language is Greek, which makes things even more complicated than a latin-based language would.

However, I had no such trouble with InfoQube. I think that the installation problems you note should have some other cause. I suggest you try the portable version if you haven’t; this should probably show what the issue is.

As for downloading, the new ‘official’ site at http://www.infoqube.biz/download and the older at http://sites.google.com/site/infoqube/download seem to work fine now, though I had also encountered some issues some time ago, namely the file not being fully downloaded.

I won’t comment on your whole argumentation on PPL’s attitude, pricing etc other than to say that I can understand that Pierre is in a rather awkward position; he’s obviously been an outliner (ECCO Pro notably) user and fan for many years and now he’s moved over to the ‘other side’, becoming a developer in an immature market. I note this immaturity as it explains many of the marketing (including customer service and pricing) ‘experiments’ that many companies we’ve discussed here implement.

As far as I’m concerned, I’d like the product to sell itself; this, however, is not always possible given the complexity of real-world information management. (As one developer / service provider puts it “the solution is almost entirely counter-intuitive” http://teblog.typepad.com/david_tebbutt/2008/11/collaboration-t.html ). So developers need to be marketers, provide community infrastructures, explain their programs in many different ways to all sorts of people. Some may do it better than others; hopefully (but not necessarily), the ones with the best products. I, for one, am willing to listen.

Alexander