Looks like a new version of Surfulater is about to be released.

Posted by Q
Oct 31, 2008 at 09:24 AM

Surfulater 3 I bet is good especially with the inclusion of tags and particularly for those who use it heavily…unlike me….

BUT I was disappointed in one aspect of the dealings. Before I point out my criticism, I would like to say that Neville has been extremely responsive to all queries that he receives and he is one of the first people int he software industry who responds personally and on-time! He’s a 1-man email / call center guy who has provided exceptional support.

My criticism perhaps points out an oversight of his when selling his product at first - in terms of the licensing issues. I recall buying his product with lifetime upgrades and hence I thought of that as what it meant - “lifetime”.

In a response to my email querying the same, he mentioned that he had been providing free upgrades till now and some upgrade revenue is needed to continue ongoing product development. I fully agree with him on that and plus the economy slowing down worldwide and Kinook’s decision to freeze development on UR…. - I don’t blame Neville for this and I am not protesting to him because Surfulater version 2.xx being the latest (paid for version for me) WORKS… I do not use it heavily…I do not need the tags in my life at the moment…but I somehow do feel that the main reason I had purchased it was the ‘lifetime’ as I bought it when i was still a student….and I bought software mostly on deals and hence purchased surfulater but now I find that purchasing lifetime does not mean lifetime because of a change in circumstances….

I apologize for the rant….just had to get it out to a community who was involved so strongly in this kind of software.