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GemX's Classy Reply to Daly's Questions

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Posted by quant
Jun 28, 2008 at 07:10 PM

 

>I’d go farther than that.  I think that well-designed, usable
>software should not need a help file.  If someone needs to look at the help file then they
>are experiencing a flaw in your design.  (I know this is an impossibly high standard -
>but it’s an ideal that developers should shoot for.)

simply impossible

Maybe, we, users, could just admit that we don’t know everything, and have a look at the help file what developer meant by something, and then if some doubt remain, ask in forum or contact developer.

I am sure that most of the answers to user questions that developers get from users can be found in the help files, but users are lazy ... it’s much easier to ask in forum or email developer and get the answer instead of wading though the help file.

The moral of this thread is, RTFM!!!