People- vs. Project-Centric Email Workflow

Posted by Ken
Dec 1, 2021 at 12:51 AM

Paul Korm wrote:
@Ken, when you meet with staff, keep in mind it is not a technical gap
>in the software your agency bought, it is about altering business rules
>and roles and perhaps asking administrators and managers to do something
>a bit different. The agency owns the capabilities—but willingness
>to change how the technology is configured and administrated is always
>the challenge. Good luck!

Yes, the wheels of IT change often move slowly even though the tools are there. After thinking about this a bit today, I do wonder why MS has not really offered a way to effectively save an email message with all of its data intact as a separate file? You can kind of save out a message, but the attempts I have seen do not look easy or user friendly. If I could just run a script to save out flagged messages as discrete files, then they could be easily uploaded like other files (and would hopefully be searchable as well) into a commonly accessed site or folder location.

—Ken