Connected Text may not be dead yet!

Posted by tightbeam
Nov 26, 2018 at 02:00 PM

If he can’t handle it, he could always open source it. That’s the ideal exit strategy for developers who can no longer maintain their software. Of course it almost never happens.

The point I made is that it’s important for prospective customers to have *all* the facts, including those of Eduardo’s occasional disappearances and his less-than-stellar record at handling tech support requests, or even general questions about his software. For some, it’s not a big deal to spend $40 on relatively mature software that seems to work well; for others, a non-responsive developer is a deal breaker.

There’s no right or wrong here; just a moral responsibility of full disclosure, because the guy *is* charging money for his software, and if we can’t “apply [to him] the [usual] expectations for presence and support”, then he ought to mention that somewhere on his “buy now” page.

Paul Korm wrote:
I’m with Dr. Andus and Steve Z on this. It is extremely difficult for
>a sole-practitioner developer to create and maintain a robust
>application over the long term. When we buy apps made by a single
>person, we cannot apply the expectations for presence and support that
>we apply to firms like OmniGroup etc. Additionally, Eduardo has had
>personal misfortunes, reported here, his forum, and elsewhere, that in
>my view earn him a lot of slack and patience.
> >(BTW, if I recall correctly, the CT forum doesn’t require a license,
>just registration. Like all other forums.)