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Checkvist and customer responsiveness

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Posted by jaslar
Aug 26, 2015 at 03:51 PM

 

Based on comments here, I tried to use Checkvist not as a PIM but as a writing tool (for a longer article). While it doesn’t have the streamlined simplicity of Workflowy, I found it by far the most capable writing tool I’ve used since MORE: Checkvist has word count (EVERY writer needs this), lots of export functions, and a multi-modal design (you’re editing a paragraph, or you’re working with structural commands) that works pretty well.

But my work wanders across several platforms in a day: a Windows 7 laptop, Linux desktop, Android tablet, iPad, which is a crazy way to work, I know, but it means that an outliner that doesn’t work with a Bluetooth keyboard’s cursor keys just can’t stay in my work flow. That’s the problem with several apps: Fargo, Checkvist, and even Workflowy (to a lesser extent). So I find it all pushing me toward markdown editors, ideally with folding (Smartdown, Haroopad, Editorial, and even WriteDown), all working off Dropbox files.

But I’m writing to report that when I didn’t use Checkvist for a while, I got an email from one of the founders (Sasha Maximova), inquiring politely if there were any problems with the software that prevented me from using it more? I find that a remarkable attention to customer interests, and the assurance that writing is definitely a “major use case” was reassuring. Sasha encouraged me to post my feature request (which was already on their radar), and check back. I probably will.