UltraRecall Roadmap posted

Posted by Ken
Jun 29, 2007 at 03:02 AM

Daly,

Its funny that you should say this. My two biggest frustrations in looking at programs like UR are concerns over software stability and poor documentation. One of the things that I really like about ECCO is its great help files. Most of these other programs seem to be a laundry list of commands, but not much help in helping the user learn how to use the software. Its the same problem with many of the Digital Asset Management (DAM) programs that I was teasing Jan about. There is a program called IDImager and another one called iMatch that have very responsive developers, but their GUI’s and instructions are in need of an extreme makeover. I just found an old article about using Ecco that serves as a great example of how to explain a program to a new user: http://www.eccorocks.com/Tom%20Hoots/EEhtml/folders.htm . Wishful thinking, but it would be great if the author could help some of these other programmers. I realize there is always a curve when learning how to use software, but it shouldn’t feel like you are always starting at square one every time you resume use of the program. Sometimes I feel like Bill Muarry in “Groundhog Day”. I am sure Jan can add a comment or two about similar frustrations in the DAM world.

—Ken

Daly de Gagne wrote:
>And we still have a help file that seems more aimed at
>telling us what the software will do rather than how we might do it.