Priority Matrix - Q&A

Posted by appfluence
Oct 11, 2012 at 05:45 PM

Hi Franz, Daly, Dr. Andus, Dane,

Got it. Given all your feedback, I think we’ll be providing a trial version shortly. I will update on how to get the trial version once we have a new build out.

Hai

Daly de Gagne wrote:
>Franz, I have a similar concern - except for me the problem has been in the buying, and
>with a company called DigitalRiver.
> >Recently I bought a program for $149 US - at the
>time, the Canadian dollar was within a couple of cents to the US dollar. The software
>seller - NovaMind - was using DigitalRiver to handle sales.
> >DigitalRiver tacked on
>about $17 in addition to the NovaMind selling price.
> >I complained to NovaMind, who
>in turn went to DigitalRiver. DR said it was all fair and above board and passed on the
>exchange rate, and that I would have paid more with a credit card. I checked that out
>with my bank, and it that was not true. In fact, my experience using my credit card on
>other software purchases shows that what DR said was not true.
> >I wrote again to
>NovaMind, and my emails have been ignored.
> >This isn’t the first time I’ve had that
>issue with DR, and some of the software developers mentioned on this forum use, or have
>used DR.
> >In retrospect I should have just asked for a refund.
> >So, it is not just
>whether software is available for a trial period, but also what the process is if and
>when one of us makes a purchase.
> >Daly
> >Franz Grieser wrote:
>>Hello
>>
>>>1) We have
>a demo for the Mac version, and offer a 30 day money back guarantee
>>
>>>on the Windows
>version.
>>
>>“Money back” is not the same as a demo. At least over here in
>>Germany,
>“money back” through Paypal or any other service provider means I do not get
>>the full
>amount of money back.
>>
>>Franz