Priority Matrix - Q&A

Posted by Dr Andus
Oct 10, 2012 at 10:16 PM

appfluence wrote:
>Hi Dr. Andus,
> >A significant amount of our customers purchase the Windows app
>through friends referral as well as after using our mobile applications. We
>discovered we could provide better customer service through the no-strings
>attached refund policy than a feature limited trial.

Thanks for your reply. I must not fit your customer profile then :) I buy a lot of productivity-type software but I can’t remember buying or even seeing any that wouldn’t let me try first.