Priority Matrix - Q&A

Posted by Alexander Deliyannis
Oct 10, 2012 at 08:08 PM

Thanks for the quick reply. Your communication with the forum comes at the right time for me, as I am in the process of changing my task management setup and am looking around for a solution for myself and my colleagues. I like your product, as it integrates task management, task prioritisation and project overview which not many products do.

The main obstacle I see is the price. The desktop version itself is attractively priced, especially for personal use—I can understand this, given that many of your users come from iOS and are not used to paying much. The fact that one can do manual sync across devices without additional costs is actually quite generous of you.

However, in this day and age where Google Calendar and/or Outlook are used as a platform for exchanging information across a multitude of software and devices, I find the price of syncing with these—$20 per user/month, i.e. $240 per user/year—quite unjustified. I have Google Apps for Business along with a broad range of free offerings at $50 per user/year. I don’t expect everyone to price like Google, but I believe that they should at least take into account that competition. The moment someone implements a moderately priced 4-quadrant system under Google Apps, it will be difficult to keep your users loyal.

Don’t get me wrong, I respect your business strategy and desire for a good return on your software development investment. In fact, I want all companies that make software that I use to earn good money so that they are still around serving me many years from now. I very rarely trust free services with my data, opting for premium subscriptions instead. But TCO (Total Cost of Ownership) is very important to me and my team.

Just my 2c.

Sideline: you responded to Franz that Outlook sync is not available, yet it is mentioned in the service specifications. Have I misunderstood something?