Small Software Companies: The other side of the coin

Posted by Daly de Gagne
Mar 7, 2007 at 08:44 PM

Phil, I will reply in more detail to your post later—I think you raise some good points.

However, as one of the more vociferous ranters re ADM, I wish to make it abundantly clear I am not working for any of ADM’s competitors, or trying to undermine anyone’s market. I also see nothing hypercritical in what I am writing, and my posts are not those of the uninformed, but come from personal, hands-on experience.

Also, with regard to the others who have posted with re to ADM here, having conversed with them over the last few years, and having seen their posts, I can make the same claim for them as I do for myself.

So I hope that you are not suggesting in your quote below that what you are saying in any way applies to us. If indeed you are, then I suggest that an apology to each of the people who have posted here at length about ADM is in order.

If, in fact, you are not applying your statements to us, and I have misinterpreted your comments, you have without hesitation my apology.

Jan and Dominik, in particular, went way beyond the extra mile in voluntary work on ADM’s behalf. Stephen Diamond made some relatively simple and reasonable suggestions to Eric about features, as well as asking some diffcult questions. In retrospect, Stephen was right, and from familiarity with his posts in all sorts of forums I know he was trying to be positive and supportive.

I consider each of these men as cyber friends, would gladly sit down and buy them a beer if that occasion should ever arise. Thus my chagrin if in any way your comments are meant to apply to them or me.

Daly

Phil wrote:
>I think that some of the previous threads have evolved into a conversation about how
>software companies treat us, and about how we treat them. I have a few thoughts on this
>topic and will start a new thread.
> > In fact,
>sometimes I think that a large number of
>the posts on any given product’s forum are false users from competitors who are there
>to insult the product with hypercritical nitpicking, erode its business, and spam
>their own products. Most or all of these posts are uninformed and unproductive. But,
>fascinatingly, these companies are expected to pay for the privilege (it costs them
>to run and staff the bulletin board) and are looked upon as somehow illegitimate when
>they don’t have one….Unfortunately, all of this puts off new users and clouds good
>discussion of real suggestions and concerns.
> >
>—Phil