Re: MORE: Web Info Architecture; VISIO-the joke

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Note: This message is from the outliners.com archive kindly provided by Dave Winer.

Outliners.com Message ID: 245

Posted by lightandpower
1999-08-26 13:53:50

I’ve been using MORE (and before that ThinkTank) daily since they came out. I’ve been developing/designing a big corporate intranet website for an HMO for some years.

If I were going to flowchart a site, I’d start with MORE. And evidently flowcharting is used with success. But…

Here’s why, at my work, I have discouraged the use of flowcharting as a way to model or organize the website. I discovered that the practice encourages some people (e.g., managers!) to think about the site in ways which do not reflect the way visitors actually participate in a website. The practical effect has been—at my organization, anyway—has been to foster ‘flowchart-driven’ site design, which may not be the best way to achieve its goals, let alone anticipate a visitor’s desiderata. It’s too ‘top-down’; it doesn’t encourage putting oneself in the visitor’s shoes. But it all looks so reasonable on paper!

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